Privacy Policy


At, we are committed to protecting your privacy. On our site, we collect and use your personal data for various purposes, including to show you products and services of interest and to ensure that your shopping experience with us is enjoyable and personalized.  In doing so, we adhere to the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong).  


We use industry standard technology to safeguard your personal data.  In particular, your ordering information is protected during transmission, and we restrict data access to employees who have a need to use such data.


To improve your shopping experience at, we may employ the use of cookies. Cookies are bits of information that your web browser stores on your computer when you visit a website. Our cookies allow us to personalize your experience at  By default, most browsers accept cookies.  You may disable cookies using the options menu in your browser.


When you click on hyper-links or banners directing you to other websites, you will be subject to the policies of the parties that operate such other websites. is not responsible for their actions.


We may collect and hold the following types of personal data: (1) your name; (2) your contact details, including telephone number, mailing address, email address; and (3) your payment methods, including credit card number.  The personal data collected may be used for the following purposes: (1) new member registration; (2) order fulfilment and processing; (3) inquiry response; and (4) matters ancillary to the foregoing purposes. 


Your provision of personal data is a voluntary decision. However, we may not be able to register you as a new member, fulfil and process your orders and respond to your inquiries without such date.  We may contact you to verify the accuracy your data.  We will not retain your personal data for a period longer than advisable.


In addition, we plan to use your personal data for marketing and promotional activities, for example: (1) sending information in relation to our activities, contests, promotions and events; (2) conducting surveys in regards to our customers, products or services; (3) engaging in joint marketing schemes with other third-parties; (4) customizing advertising and related contents; (5) conducting product evaluation and enhancement schemes; (6) conveying special user benefits and privileges; (7) performing business analysis of statistical information; and (8) undertaking other activities in furtherance of the foregoing purposes.


All personal data you give us is kept confidential.  However, we may provide your data to any other company within the BubbleBell affiliate group, whether within or outside Hong Kong. If you do not wish for us to transfer as such, please advise our Client Service Representative through the contact details indicated at the end of this policy.  In addition, we may provide your data to any agent, contractor or service provider who provides services necessary to our business operation (for example, order processing, payment clearing, credit reference or debt collecting).  Finally, we may provide your data to any person if we are advised that such disclosure is required pursuant to applicable law or regulation. may provide statistics about our customers, traffic patterns, sales and related site information to third-party vendors.  These statistics will be aggregated, and thus will not include personal data that uniquely identifies an individual.

You have the right to request access, update or correction to any date of yours which we hold.  To do so, please contact our Client Service Representative through the contact details indicated at the end of this policy.  In such circumstance, we will take certain steps to first verify your identity.

If we determine to change this Privacy Policy, we will upload the amended policy on this webpage.  As such, you will always be aware of our policy in effect in relation to collection and use of personal data.


By using our site, you consent to our Privacy Policy.  If you have questions about this Privacy Policy, please contact our Client Service Representative:

  1. by telephone: +852 5502 9319 (during business hours of Monday to Friday, 13:30 to 21:30);
  2. by e-mail:; or